Returns & Exchanges
At Tamaki, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. Please note that for safety and hygiene reasons, certain textiles and custom-made furniture may be subject to specific return restrictions.
Initiate Your Request
Log into your account and select the items you wish to return from your order history to generate a return authorization.
Pack with Care
Securely place the items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Label and Ship
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing